About ScrapTrak: your local vehicle buying team

Based in Portsmouth, ScrapTrak buys unwanted vehicles across Hampshire and West Sussex. We bring the quote, collection arrangements, bank-transfer payment and paperwork guidance together through one local team.

At a glance: Free collection • Bank transfer payment • DVLA notification handled • CoD where applicable • Transparent pricing.
Est. 2009 Daily routes • Hants & W. Sussex Non-runners welcome

What to discuss with us before you decide

A useful conversation starts with your reason for selling. You might have a repair estimate, an unused second car, a vehicle at a garage or a work van taking up space. Explain the outcome you need as well as the fault: a collection deadline, a particular access window or help understanding the paperwork.

Ask how the offer reflects your vehicle’s condition and what collection arrangements are included. If you do not know whether a part is original, whether a wheel turns or which insurance category applies, say so. Photographs and existing garage documents can help clarify the details without asking you to dismantle or diagnose the vehicle.

For an existing enquiry, use the registration and quote reference when contacting us. If someone else will be present at collection, explain their involvement beforehand so the team can check what authority and identification will be needed. Avoid starting several separate enquiries for the same car when you only need to update its details.

You can read how collection works, check the factors behind a quote or contact ScrapTrak with a question. The aim is to make the vehicle, the offer and the next step clear before a collection is agreed.

Our values

Fair pricing

We price what matters: weight/body type, completeness (catalyst/alloys/tyres), condition & access, and efficient local routes. If it’s “too good to scrap”, we’ll say so.

Respect on your driveway

Polite drivers, tidy handovers, and plans that fit your street, permit bay, and timetable. Clear expectations, no pressure.

Compliance first

DVLA steps handled correctly; CoD where applicable via ATFs. We pay by Faster Payments for safety and traceability.

Fast & clear

Clear offers, confirmed collection arrangements and payment by bank transfer after the agreed checks.

Environmental care

Partners depollute responsibly; where safe and legal, reusable parts keep other cars on the road and reduce waste.

Rooted locally

We employ locally, buy locally where possible, and route intelligently to minimise wasted miles.

Our story

2009

One truck, one phone, and a promise to make scrapping simple: clear quotes, polite drivers, and payment before the vehicle moves.

2014–2019

Expanded routes across Portsmouth, Gosport, Fareham, Havant and into West Sussex. Built processes for tricky access: basements, tight streets, locked brakes.

Today

Daily runs across Hampshire & West Sussex, the same principles intact: fairness, respect, compliance, and bank transfer payment after checks.

How we work — from quote to payment

Start a quote with registration and postcode; add notes/photos (“won’t start”, “two low tyres”, “underground car park 2.0m”).

We send a clear offer (no vague phrases). If you accept, we book a time at home, work or safe roadside.

On the day, we confirm ID, match the car to the quote, and initiate bank transfer. Confirm the payment and handover arrangements with the team.

We support DVLA steps; if processed at an ATF, you receive a Certificate of Destruction for your records.

How pricing works — transparency first

Vehicle weight & body type

Heavier vehicles carry more recoverable material; estates and SUVs can outprice older, lighter superminis.

Completeness

Catalyst, alloys and tyres matter. A complete vehicle commands a stronger offer; if something is missing, we’ll still collect and price fairly.

Condition & access

Non-runners are fine; we plan equipment accordingly. Height limits, locked brakes or tight turns affect loading time — tell us upfront to keep your offer keen.

Local routes & market

We batch pickups across PO/SO/GU/BN to reduce wasted miles and keep quotes competitive, while tracking local market movement.

Have another quote? Send it along — if we can improve it on a like-for-like basis, we will.

Read the pricing guide

Compliance & paperwork — doing it right

  • ✔DVLA notification supported
  • ✔CoD (where applicable via ATF partners)
  • ✔Bank transfer payment on collection
  • ✔Identity verification (photo ID) to protect both sides

Our team — people, training & culture

We hire for attitude: politeness, patience and pride in a job done safely. Then we train for skill and repeat that training regularly.

Training

Induction covers safety, customer care, ID checks, DVLA basics and environmental awareness. We debrief unusual jobs to capture learning.

Equipment

Short/long wheelbase vehicles, skates, wheel dollies and the little things that matter in tight spaces. We route the right kit for your street.

Customer care

Scrapping can be purely practical or a bit emotional. Either way, we keep it respectful, clear and on time.

Our customer charter

  • ✔Clear, fair offers — and why
  • ✔Agreed time slots and prepared arrivals
  • ✔Bank transfer payment after the agreed checks
  • ✔DVLA steps handled; CoD where applicable
  • ✔Careful handling of your data — never sold on

Why you can trust ScrapTrak

How we work

Clear quotes, free collection, bank transfer on collection, and DVLA paperwork handled. If something isn’t right, we fix it fast.

No hidden fees. No pushy tactics.

Local proof

We share real jobs and reviews from Hampshire & West Sussex so you can see how collections run in your area.

Check case studies and feedback on the site.

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