Plain-English guides Current DVLA links Local price help Collection advice Hampshire & West Sussex

ScrapTrak help centre

Scrap car guides and practical advice

Find the answer you need before collection. Choose a guide to prices, paperwork, a vehicle problem or access, with official links where the next step depends on DVLA rules.

Start with the problem you actually have: no logbook, a failed MOT, a non-runner, an accident-damaged car, a private plate or simply a question about value. Each page tells you what to do next and links to the official service where the answer depends on DVLA or GOV.UK.

  • Current guidance on prices, value and salvage
  • V5C, DVLA, tax-refund and Certificate of Destruction help
  • Non-runners, no keys, damaged cars and difficult collection access
  • Dedicated advice for vans, electric cars and hybrids
  • Local collection information for Hampshire and West Sussex
Already know you want the car collected?

Enter the registration and postcode. Add no V5C, no keys, missing parts, damage or difficult access when the form asks for condition details.

No obligation Free collection Local quote

Get your scrap car quote

Start with your registration and collection postcode.

You do not need to read every guide before requesting a price. The pages below are there when a particular part of the process needs a proper explanation.

Start with your situation

What do you need help with?

Pick the closest match. You can always move between guides if your car has more than one issue.

I want to know what the car is worth

Use the market guide for current price context, then the value guide to understand why your own car may sit above or below the average.

I have a paperwork or DVLA question

Start with the documents checklist, then choose the no-V5C, DVLA notification, CoD or private-plate guide.

The car does not move or has no keys

Recovery depends on whether it rolls, steers, brakes and can be reached safely.

I am deciding whether to repair or scrap

Compare the repair, future bills, realistic vehicle value and what the car is worth as scrap or salvage today.

The car is damaged or written off

Accident damage, Cat N, Cat S and mechanical failure can leave more value than a basic scrap-by-weight figure.

I am ready to book collection

See the full process, check your local route or go straight to the quote form.

Before the driver arrives

A practical collection-day checklist

You do not need to make the car look presentable. You do need to remove your belongings, gather the paperwork you have and tell us anything that changes the recovery job.

Have ready

  • Photo ID
  • V5C logbook where available
  • Bank details for payment
  • Keys, fobs and locking-wheel key where available
  • Authority paperwork for company, estate or third-party vehicles
  • Private plate retained first if you want to keep it

Tell us in advance

  • The car does not start, roll, steer or brake
  • Keys, wheels, battery, catalytic converter or other parts are missing
  • The vehicle is inside a garage, car park, yard or gated site
  • Height barriers, narrow roads, soft ground or blocked access
  • A garage or recovery company controls release
  • The V5C is missing or the keeper details do not match

Official services

Useful GOV.UK and DVLA links

ScrapTrak guides put the process into plain English. These official pages remain the source to check when a rule, fee or government service may have changed.

How to scrap a vehicle

ATFs, the V5C and telling DVLA.

Open GOV.UK

Find an authorised scrapyard

Search for Authorised Treatment Facilities by postcode.

Find an ATF

Tell DVLA about a transfer

Change the keeper record after selling or transferring a vehicle.

Open the DVLA service

Vehicle tax refund

Cancellation and refunds for full remaining months.

Check the rules

Keep a private number

Retain the registration before the vehicle is sold or scrapped.

Private plate service

Insurance write-offs

Cat A, B, S and N categories and what happens next.

Write-off guidance

Local collection help

Hampshire and West Sussex guides

The legal and paperwork advice is useful more widely, but ScrapTrak’s quote, price and collection pages are built around the local service area.

Hampshire

County quote information and popular collection pages.

West Sussex

County quote information and popular collection pages.

Still not sure which guide applies?

Start the quote with the registration and postcode, then describe the problem. ScrapTrak can explain which paperwork, collection or value route fits the car.

Guide hub questions

Scrap car guide FAQs

Which ScrapTrak guide should I read first?

For a straightforward vehicle, start with Scrap My Car or How It Works. For a price question, use Scrap Car Prices and Scrap Car Value. For paperwork, begin with Documents Needed and Tell DVLA You've Scrapped a Car.

Can I get a quote without reading the guides first?

Yes. Enter the registration and postcode at any time. Use the notes to mention no V5C, no keys, missing parts, damage, flat tyres, locked brakes or difficult access.

Which guide explains how much my car is worth?

Scrap Car Prices shows current local market context and guide ranges. Scrap Car Value explains how the individual vehicle is assessed. The quote form provides the vehicle-specific figure.

Which guide covers DVLA after the car has gone?

Use Tell DVLA You've Scrapped a Car for the keeper-notification process. The Certificate of Destruction guide explains the separate proof-of-destruction document.

Can I scrap a car without the V5C logbook?

Often, yes. Read the no-V5C guide and tell ScrapTrak before collection because extra identification, ownership evidence and a postal DVLA notification may be needed.

What if the car has no keys or does not move?

Use the No Keys and Non-Runner Collection pages. Tell us whether the car is locked, rolls, steers, brakes, has all four wheels and can be reached by a recovery vehicle.

Which guide should I read after an MOT failure?

Start with the MOT Failure page. The Scrap or Repair guide helps with the financial decision, while Salvage My Car explains when a complete failed-MOT vehicle may be worth more than a weight-only scrap price.

Do the guides apply to vans, electric cars and hybrids?

Some advice applies to most vehicles, but vans, EVs and hybrids have dedicated pages because weight, batteries, high-voltage damage and recovery requirements can differ.

Are the guides specific to Hampshire and West Sussex?

The collection and local-pricing sections are written for ScrapTrak's Hampshire and West Sussex service area. Much of the DVLA and paperwork guidance applies more widely across England and Wales.

Are the official rules linked from the guides?

Yes. Where the answer depends on DVLA, GOV.UK, MOT or Authorised Treatment Facility rules, the guide links to the relevant official service so you can check the current position.

Does ScrapTrak pay cash for scrap cars?

No. Cash payment for a vehicle being scrapped is illegal in England and Wales. ScrapTrak pays by bank transfer after the vehicle and ownership details have been checked.

Can I keep a private number plate?

Yes, but retain or transfer it before the car is sold or scrapped. Wait until you have the V778 retention document and the replacement V5C before the vehicle leaves.

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